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The user had submitted several identification documents including a passport, Aadhar card, driving license, PAN card, and voter's card. The casino, however, insisted that the quality of the photos was poor, which caused delays in the verification process. We suggested that the player retake the selfie with a focus on the ID for better clarity. However, the player did not respond to our suggestion, resulting in the complaint being rejected due to lack of further communication from the player. The player from California was experiencing problems with the account verification process at Fair Go Casino, despite having sent multiple pictures of herself holding the ID.
Our team had attempted to engage with the player to investigate further but received no response. As a result, we were unable to proceed with the investigation and had to reject the complaint. Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews.

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